We are the title and closing experts and use that knowledge to guide all parties through a transaction with transparency and honesty.

At our title company, we take a personalized approach and stay current with the latest market trends in each area. We provide our clients with the sound advice and guidance they need to close on their transactions as efficiently as possible.

Residential and Commercial Title Insurance
Excellent Service at Evergreen Title

About Evergreen Title and Closing

Evergreen Title and Closing, LLC is a Title Insurance and Closing Agency with offices in both Bristol and Kingsport, Tennessee.

We make the selling, purchasing, and refinancing process a smooth and pleasant experience for Buyers, Sellers, Realtors, Lenders, and Borrowers. As a full-service agency providing complete title, escrow and settlement services, we believe our client's closing experience should be as simple and stress-free as possible. We are committed to the highest standards of professionalism, reliability, and integrity. Customer service is our highest priority.

We are licensed, insured, and bonded and service the entire states of Tennessee and Virginia.

Women discussing issue

We are committed to providing personalized, best-in-class service as you navigate the real estate closing process. Our team of dedicated professionals are focused on resolving issues quickly and closing on time. To schedule a closing

Bristol Office: (423) 573-9750


Gwen Pugh, Owner

Gwen has over 15 years of experience in the title insurance field. She is one of the founders of Evergreen Title and Closing, LLC. She has been a resident of Bristol for over 20 years. She and her husband Mike have five children, 12 grandchildren and 5 four legged children. She enjoys spending time with family outdoors and taking motorcycle rides.


Ashley Neis, Escrow Officer

Ashley grew up in Abingdon, VA, originally from Buchanan County, VA and has over a decade of experience in insurance, office management and customer service. She has been with Evergreen Title and Closing since 2021 and works diligently to ensure each closing transaction goes smoothly. She and her husband Rick have two children, Hadley and Lyric, two Australian Shepherds and two cats.

They currently reside in Bristol and enjoy the outdoors, basketball, music, and travel.


Sara Kestner, Escrow Officer

Sara originates from Bryan, Texas and moved to the area in 2012 to pursue her real estate law degree.  She graduated from Appalachian School of Law and her knowledge of real estate law has proven beneficial to Evergreen.  She is married and has two dogs, Simon and Theo.

They currently reside in Bristol and enjoys woodworking and travel.


Randy McReynolds

Randy has over 2 years experience working in the title and closing industry, and he also brings administrative experience from several years of pastoral ministry. He is keen on accuracy and professionalism in his role at Evergreen, seeking to assist our staff and our clients through a smooth closing process.

He is a graduate of Union University in Jackson, Tennessee, and Covenant Theological Seminary in St., Louis, Missouri. He and his wife, Beth, have four children, and welcomed their first grandchild in February of 2022.

Kingsport Office: (423) 765 - 2104


Sherry Brooks, Escrow Officer

Sherry is a graduate of East Tennessee State University and brings over 21 years of experience in the title and closing industry.  She strives to ensure clients of a professional, pleasant and positive closing experience.

Sherry resides in Church Hill, Tennessee and enjoys spending time with her family, boating, fishing, and gardening.


Karen Harville, Escrow Officer

Karen is a graduate of East Tennessee State University and has over 15 years of experience in the title and closing industry. She is committed to providing a professional and stress-free closing so that the homeowners can relax and start making memories in their new home. Karen and Kenny have two daughters—Kendra and Kaitlyn—and enjoy basketball, football, and spending time with family.

Rita Evergreen

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Rita Newell, Escrow Officer

Rita has worked as an Administrative Assistant, a receptionist, and in customer service over the past 15 years. She has been with Evergreen Title and Closing since 2021.  She and her husband Bob have three daughters and six grandchildren. Her first book was published in 2021.

They currently reside in Bristol and enjoy spending time with family, music, and reading.

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